Privacy Policy

  1.  Introduction

At Choice Benefits – a JCall Inc. company – we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information. 

We are not affiliated with or endorsed by the government or federal Medicare program. 

We do not offer every plan available in your area. We represent a number of MA organizations, which offer products in your area.  Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program to get information on all of your options.

  1. Information We Collect

We may collect the following types of personal information:

  • Identifying Information: Name, address, phone number, email address, date of birth, etc.
  • Transactional Information: Details about your insurance policies, claims, payment history.
  • Health Information: Health conditions, medical history, prescription information (as required for health insurance).
  • Digital Information: IP address, browser type, device identifiers, and other technical information from your use of our website and mobile applications.
  1. How We Use Your Information

We use your information to:

  • Provide and manage your insurance policies.
  • Process your claims.
  • Improve our services and develop new products.
  • Communicate with you about your policies, claims, and other relevant matters.
  • Conduct marketing and promotional activities.
  • Ensure compliance with legal and regulatory requirements.
  1. Sharing Your Information

We may share your information with:

  • Affiliates and Subsidiaries: Within the Choice Benefits family of companies to provide and improve our services.
  • Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • Legal and Regulatory Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In connection with mergers, acquisitions, or sales of all or part of our business.
  1. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal information and correct inaccuracies.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of marketing communications and the sale of your personal information.
  • Data Portability: You can request a copy of your personal information in a machine-readable format.

California Privacy Rights: If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the purpose for collecting the information, and the categories of third parties with whom we share personal information.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information for monetary consideration. However, the CCPA defines “sale” broadly to include sharing personal information with third parties for valuable consideration. To exercise your opt-out rights, please click on the “Do Not Share My Personal Information” link at the bottom of our website.
  • Non-Discrimination: You have the right to not receive discriminatory treatment for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at:

Phone: 435-409-4436

Email: [email protected]

  1. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Phone: 435-409-4436

Email: [email protected]